Privacy Policy

Privacy Policy

This Privacy Policy is created by Flow Favour Co., Ltd. (the owner and operator of the BabbyWing brand) ('the Company')

The Company respects the privacy rights and values the protection of personal data of its customers ('Buyers' or 'Users'). Therefore, the Company has developed this Privacy Policy to comply with applicable laws in the countries where we operate. Additionally, this policy aims to inform you about how the Company collects, uses, and discloses your personal data, the purposes for which it is collected, and how we manage personal data, as well as your rights under relevant data protection laws. As an organization, we are committed to maintaining the highest standards of data security and privacy, adhering to the laws of each country in which we conduct business.

This Privacy Policy covers various services provided by the Company, including the website, applications, social media, and other channels under the Babbywing brand, which are managed by our company. Therefore, the Company intends to collect personal data that enables the identification of individuals, whether directly or indirectly, and takes special care in the collection or processing of sensitive data. 

In addition, the Company has a policy to continuously develop and improve its services to be up-to-date, efficient, and compliant with relevant laws or regulations. Therefore, the Company may periodically update and amend this Privacy Policy. We kindly ask you to review this policy periodically to stay informed of the latest privacy policy of the Company. The latest update date will be clearly specified for your convenience and accurate information. This Privacy Policy, hereinafter referred to as...

The 'Policy' was developed and enforced on May 29, 2023 with the following details

1. About Flow favour Co.,Ltd.

This Privacy Policy applies to the collection, processing, and storage of personal data by Flow Favour Co., Ltd. The terms "we," "our," and "ours" in this Privacy Policy refer to Flow Favour Co., Ltd., the data processor of your personal data.

2. Source of Information

We collect your information through (1) in-store or offline interactions with us, (2) on or through our website, including other websites or applications owned by us, (3) when you create an account with us or register for our Loyalty Program and other features, (4) when you communicate with us through third-party online social media, (5) when you make a purchase from us, (6) when you participate in contests or other promotions, or (7) when you communicate with us or provide information through other means.

The collected information includes, but is not limited to, name, contact details, demographic information (such as gender, date of birth, age, marital status, occupation, or income), billing address, and other payment-related information. It also includes details about the purchased items, personal preferences, location information (in cases where your communication devices and app settings allow us to collect such data), and any other information you choose to provide to us.

By accessing our website and using our various services, you consent to the collection and processing of your personal data as specified above.

3. How do we use your data?

We (or the service providers operating on our behalf) may use the data we collect from you and about you for various purposes, including:

• For the purpose of fulfilling your requests regarding products and services and providing you with updates related to your orders.

• To provide you with information (via mail, phone, email, or SMS) about our new stores, products, and services, as well as upcoming events and various promotions.

• To facilitate your participation in competitions or various activities for your convenience.

• For market research and studying purposes in accordance with relevance.

• To engage in affiliate marketing with partners or other relevant service providers associated with Flow Favour Company Limited.

• The analysis of search tools, marketing campaigns, and customer relationship management will depend on our operational initiatives solely for marketing and communication purposes.

4. Data disclosure and transfer of personal information

In order to maximize the benefits of the various services mentioned above, we may share your personal information with our global affiliated companies and selected third parties, including business partners, franchises, brand licensors, and third-party service providers.

The headquarters of Flow Favour Co.,Ltd. is located in Thailand. However, the personal information we collect from you may be transferred, processed, and stored in various countries depending on the circumstances, including any country where Fowl Feather Limited conducts its business. Please note that your personal information may be transferred, processed, and stored in countries that may or may not provide the same level of data protection as the country where you initially provided the information. In such cases, we assure you that appropriate safeguards will be implemented to provide adequate protection for your personal information in accordance with applicable laws.

We may disclose your personal information to government authorities and state regulatory agencies or organizations when required by applicable laws, or when we believe in good faith that such disclosure is necessary to comply with legal processes.

Therefore, providing personal information to us means that you consent to the transfer, processing, and storage of your personal information in various countries, in accordance with the laws of those respective countries.

5. The security of your data

We have implemented appropriate measures to protect your personal data against loss, theft, unauthorized access, use, and any unauthorized changes or modifications.

Such measures include restricting access to personal data only to our employees and authorized third-party service providers who need to know the information for the specified purposes outlined in this Privacy Policy. Additionally, we implement technical and physical safeguards to protect personal data from technical and physical risks.

The payment methods we offer to facilitate your payment for our products or services strictly adhere to the standards set by the Payment Card Industry Data Security Standard (PCI DSS), managed by the PCI Security Standards Council. These standards are a result of collaboration among various brands, including Visa, MasterCard, American Express, and Discover. The PCI DSS sets forth requirements for the secure handling of payment card data, ensuring that both our store and the associated service providers maintain a secure environment for credit card information.

If you provide us with credit card information, that data will be encrypted using Secure Socket Layer (SSL) technology and stored using AES-256 encryption. While there is no method of transmission over the internet or electronic storage that is 100% secure, we follow the requirements of the Payment Card Industry Data Security Standard and adhere to industry-accepted standards to ensure the security of payment card data.

The website (operated by Flow Favour Co., Ltd.) may contain links to third-party websites and subdomains, whose privacy practices may differ from ours. These websites will have their own privacy policies that are beyond our control. Once you leave our server (you can verify your location by checking the URL in your browser's address bar), any information you provide will be governed by the privacy policy of the respective website you visit. Their policy may differ from ours. If you do not find the privacy policy of those websites through the links provided on the homepage of the website, it is recommended that you directly contact the website for further information.

6. Cookies

Cookies are small text files stored on a user's computer to record data for various purposes. We use cookies on all our websites related to Flow Favour Co., Ltd. We use both session cookies (which contain a session ID) and persistent cookies. We use cookies with a session ID to make it easier and more secure for you to browse our websites. Session cookies expire when you close your browser. Persistent cookies, on the other hand, remain on your hard drive for a longer period. You can delete persistent cookies by following the instructions provided in your web browser's help section. You can find references to cookies in your browser's settings.

We use cookies that display unique identifiers to store information about user activity, ensuring security and personalizing the user experience on our website. We set persistent cookies to store user names and various preferences so that you don't have to repeatedly enter your username. Persistent cookies also enable us to track and set user interests, allowing us to enhance the user experience on our website and tailor it to specific user preferences.

If you choose to decline the use of cookies, you may still be able to access our website, but certain functionalities or areas of the website may be limited. Cookies are used, for example, in the shopping cart to enhance security and ensure that there are no spammy URLs involved.

Apart from voluntarily providing your identity (such as through registration), we cannot determine who you are, even if we use cookies on your computer. The personal data that cookies can store is limited to the information you provide (for example, when making a purchase or adding items to your shopping cart). Cookies cannot read data from your hard drive.

Some of our business partners, such as advertisers, may use cookies when displaying banners on our website, and we do not have access to or control over these cookies.

This privacy statement specifically covers the use of cookies by our website only and does not cover the use of cookies by any advertisers.

7. Access, modification, and withdrawal of consent.

If you have any questions, feedback, complaints, or updates regarding our privacy policy or the collection and processing of your personal data, please contact us at:

Flow Favour Company Limited

253 Asoke Building, 22th Floor 

Soi Sukhumvit 21 Road, Khlong Toei Nuea Sub-Districts 

Wattana District, Bangkok 10110
Email : [email protected]

If you need to access, update, or withdraw your consent regarding the use of personal data we have collected, please email the contact address provided above or alternatively, you can visit our website. To access your account and make changes or updates to your information, in case you find any inaccuracies, please log into your account and utilize the available options for editing or modifying your data.

We will not modify your personal information based on requests from any third party unless such individuals can provide documentary evidence of your authorization for us to proceed with the requested actions.